Vua An Toàn
VUA AN TOÀN
🌐VI🛒

Sales & Product Quality Policy

SALES AND PRODUCT QUALITY POLICY
 
As one of the long-established businesses trong the F&B industry in Vietnam, Vua An Toan Co., Ltd. (VAT) is committed to the following sales and quality policies for the products it supplies:
  1. All goods have a clear, transparent, and genuine origin, sourced from manufacturers and importers.
  2. We absolutely do not sell counterfeit goods, brand imitations, or substandard products.
  3. All listed prices exclude value-added tax (VAT). We encourage organizations, individuals, and customers to request a VAT invoice when purchasing. If you wish to have a financial invoice issued, please provide the necessary information immediately so our Accounting Department can issue it in a timely manner. VAT invoices are only issued on the day of purchase in accordance with regulations of the General Department of Taxation and the Ministry of Finance. If a customer declines the purchase after an invoice has already been issued, please sign and stamp the Invoice Cancellation Record.
  4. We will refund 100% of the value of goods sold if the goods fail to meet our commitments or have an incorrect origin (excluding shipping and return costs).
  5. All goods sold are warrantied in accordance with the manufacturer's standards.
  6. Our products are offered at competitive prices, at or below the price set by the manufacturer. VAT is committed to selling at the correct price and the correct quality.
  7. To fully protect your rights when purchasing, please provide complete personal information and contact address. We are not responsible for cases where incomplete information leads to failed, lost, or delayed delivery.
  8. Service attitude: honest with customers, serving with genuine care and the utmost respect. If you are dissatisfied with the attitude of any staff member, please call our Sales Manager directly: Mr. Thuong: 0932 282 902
  9. We do not disclose or misuse customers' personal information for improper purposes. We comply with Vietnamese law on sales and consumer protection.
  10. Customers will regularly benefit from discount and promotional programs offered by the Company as well as by our suppliers. We are committed to awarding all prizes and promotions in accordance with the applicable regulations.
 
For the sustainable development of the Company, we are always committed to delivering the highest level of customer satisfaction. If you have any feedback to help us improve our sales service, please contact the Company at the following address:
VUA AN TOAN CO., LTD.
  • Business location: 07 Nguyễn ĐỨc Thuận, Phường 13, Q. Tân Bình, TP. Hồ Chí Minh  
  • Production facility: 1/13Z ấp Tiền Lân, xã Bà Điểm, huyện Hóc Môn, TP. Hồ Chí Minh  

PARTNER AGENT: PASSION LINK

  • Hà Nội: 102 Ngỏ 194 Giải Phóng (Sát 192 Giải Phóng), P.Phương Liệt, TP.Hà Nội, Hoàng Mai, TP. Hà Nội 
  • Cần Thơ: 67 Nguyễn Đệ, P.Cái Khế, TP.Cần Thơ, P.An Hoà, Ninh Kiều, TP. Cần Thơ
  • Đà Nẵng: 104 Lý Thái Tông, P.Thanh Khê, TP.Đà Nẵng
  • Service hours:
    • Monday to Saturday: 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM daily
    • Sunday: Closed
 
 

Need direct assistance with policies or orders?

Vua An Toàn customer support team is always ready to assist you via Hotline: 0777.044.777 — 0987 013 502